The Slumberkins Loyalty Program is our free program that rewards you based on how much you shop and experience the Slumberkins universe. The more you spend and engage with us, the more rewards and benefits you earn, that you can apply directly with us! Simple and easy.

All you need to do to join our loyalty and rewards program is to create an account with us! Simply follow the instructions to make an account and you’ll automatically be enrolled in the program so you can start earning points immediately. If you have already made a purchase with us, you already have an account and have been enrolled! Simply login with your email address to see your rewards.

The more you shop and engage, the more benefits you earn! You’ll be able to earn points for any purchases you make and unlock new rewards by leveling up in our program and interacting with our features. The full list of benefits and rewards can be found above, so you can see exactly what you stand to earn! Be sure to check out the opportunities to earn – like providing your birthday, celebrating your Slumberkins anniversary, and more!

Your tier status is determined by how many points you earn by shopping on Slumberkins.com and completing our loyalty activities and achievements. The more points you get, the higher your tier status will be. Take a look at our thresholds for tiers in the program description above.

Yes! Providing your historical purchases were made on slumberkins.com and under the email address you use to set up your loyalty account, they will all be included. If you have multiple accounts with slumberkins.com, please email us at hello@slumberkins.com with your account information and we can merge your accounts into one and combine your loyalty points. Once accounts have been merged, they cannot be unmerged. After your accounts have been merged, please be sure to use your primary account on all future purchases to redeem rewards. At this time, achievements earned from past purchases will not appear in your account. This isn’t functionality available to us but something we hope to introduce in the coming months.

YES: Your tier status will not change after you earn it! Although points expire on a rolling 12-month basis, your tier status will never be lost.

It’s this simple: For every dollar you spend on eligible purchases, you earn points. Earned points are converted into promotional redemption award dollars. You can apply these reward dollars to future purchases you make to make more out of your purchases. Depending on your tier status, you can be earning points at faster rates than standard, meaning more points for fewer dollars spent!

All of your purchases made on www.slumberkins.com will count for points. You need to make sure you are logged into your account for your points to be added to your account. Some exclusions may apply, but you will be notified if a purchase does not count for points.

Upon the return of an item, the spend amount applied to your tier status for the original purchase will be deducted from your account.

Your points are very versatile! Not only can you use points to upgrade your tier and receive dollars off your purchases, but points can also be used to redeem free products from us. If you’ve earned enough points to unlock a free product, simply click the product you want from the options available and it will be added to your cart FOR FREE. Be sure to refresh your page for the item to show up in your cart. You may still incur other charges like tax and shipping.

Achievements allow you to complete specific tasks and earn rewards upon completion. Take a look at all the available Achievements you have to complete and start ticking them off one by one to truly master the loyalty game by unlocking some amazing rewards. Each Achievement tells you what you need to do to unlock it and what rewards you will get once the Achievement is unlocked (Be sure to refresh your page for the achievement to show as unlocked). At this time, achievements earned from past purchases will not appear in your account. This isn’t functionality available to us but something we hope to introduce in the coming months.

All members who have provided their birthday information will be invited to redeem a birthday surprise during the month of their birthday. Notifications will be sent to you via email, so make sure you have opted in to receive marketing emails from us. Instructions on redemption will be provided in the email.

Yes, your points will expire 12 calendar months after they were added to your account. Make sure to use your points for your purchases or redemptions before their expiration date to make the most of them.

If you want to do something nice for your friends and family, you can share your unique link with them so that they get a discount on their first purchase. Share your link via email, SMS, or our different social media options and receive points in your account when the person you refer makes a qualifying purchase.

Our referral program is now hosted through our loyalty program. If you have a code that was issued prior to the launch of the loyalty program, it will continue to work. If you run into any issues, please contact us at hello@slumberkins.com.

Yes! However, it may take longer for your Buy with Prime orders to appear in your account and point balance. If you are missing an order, please send the order ID and date of purchase to hello@slumberkins.com and we can look into it.

Based on your tier level, you may earn extra points on your purchases. So if your points multiplier is 1.25, and you earn 10 points, you will actually be credited 12.5 points on every purchase.

Not all products are eligible for loyalty point redemption. If a product is excluded, it will say so on the product detail page.