Frequently Asked Questions
+ How do I earn rewards?
Simple! Share your unique link with a friend. You can share via email, Facebook, Messenger, WhatsApp, or copy the link and send however you prefer. 7 days after your friend completes their purchase, 1 point will automatically be added to your account and can be redeemed for 10% off your next purchase.
+ How can I share my referral URL?
You can share your URL however you see fit with the exception of coupon deals or sites. You can find your URL after signing into your account on the rewards dashboard or through the links above.
+ How do I redeem my rewards?
You can access your discount in the "Redeem" section of this page. Make sure you are logged into your account and select the tab called "Get Rewards". Here you’ll see all the rewards we offer. If one of your referrals has made a purchase you will have 1 point eligible for a 10% off reward.
+ My friend said they purchased, when will my reward be available?
Approved: You earned a point which can be redeemed on rewards immediately.
Pending: No biggie, these points just need to be verified before you can redeem them. This typically applies to purchases and referrals. In 7 days, you’ll see these points as approved.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
+ What happens if a friend I refer cancels or returns their order?
Your pending discount will be canceled and removed from your account.
+ Can I use my points during checkout?
Absolutely! When you are ready to redeem your discount log into your account and select "Redeem Rewards" tab. Here you can redeem your points for a 10% discount voucher to use at checkout.
+ I have a discount code from another promotion can I use them both?
We only allow one discount code to be used on an order. Your Refer a Friend discount cannot be combined with other marketing discounts or offers.
+ What happens if I redeem my reward and then return that purchase? Do I get my reward/points back?
Points/rewards will not be reissued after they have been used.